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Mastering Your Practices’ Space with Architecture & Interior Design
Unleashing the Power of Design Have you ever considered the impact of interior design on your orthodontic practice? Carolyn Boldt, an interior architectural designer from Crossfields Design, has revolutionized hundreds of healthcare practices through her innovative redesigns and new constructions. ...
A Team That is Accountable: Chapter 7 of Front Desk Secrets
Accountability is essential for any business or team that wants to grow, but it can be difficult to ensure that your employees are on track and doing their jobs. It’s not enough to just ask them to do something – you have to follow up with them and make sure they are following through. If … A Team T...
A Team That Embodies ‘Speed to Lead’: Chapter 6 of Front Desk Secrets
In today’s digital world, speed is of the utmost importance. If you are an orthodontist or a business owner, you know that leads come in every day on your website, email, and phone. However, if your team isn’t poised to answer these leads quickly and efficiently, they will be gone before you can bli...
A Team That Uses Simple Influence-Driven Scripts: Chapter 5 of Front Desk Secrets
As a business, it’s important to have team members that can speak confidently and with poise in any situation. But it’s not always easy to find the right words to say in every conversation. That’s where simple scripts come in. Simple influence-driven scripts provide team members with the confidence ...