The Illusion Of Ego In our pursuit of success, one of the greatest obstacles we often encounter is our own ego. The ego is that part of us that craves recognition, success, and validation. It’s the voice that whispers in our ear, telling us that we know better than others, that we deserve mor...
Creating A Memorable First Impression From the moment a patient calls or walks through the door, their experience begins. Dr. David Moffet emphasizes the importance of understanding who you’re speaking with and acknowledging them properly right away. Eliminate frustrating call trees and long ...